Would you like to say hello? Please feel free to contact our friendly team!
Do the prices include taxes?
No, the prices listed do not include any kind of duty. Toys are free of duty in some countries but some do charge. So, it's not in our control.
What if my plush toy gets misplaced in mail?
Best and trustable courier services are chosen for the job with package tracking. If, for any reason, your softie hasn’t arrived, can contact us on the given contact details.
Opportunities for franchise are available or not?
Yes, we do provide opportunities for franchise. If interested, can contact our team.
How are the softies packaged?
Softies are beautifully packed using cotton gift bag, tissue paper and colorful ribbons, so that you open a wonderful softie.
Are softies machine washable?
You should use a light spot clean trick as plush toys are not machine washable.
How are softies made?
While making softies we ensure safety and quality as our plush toys are made using highest quality fabric with best decorative material.
How can you ensure quality?
We take a strict look on our fabric from the moment they arrive till they are converted into a beautiful soft plush. Softies made adhere to European Union Standards.
Can I make changes to the design of the plush after placing order?
Yes you can make changes to the design but only till the limited period as the process have several steps to make and it is difficult to incorporate changes once the process has started.
What are the payment methods do you accept?
We accept all the methods of payment. If required to pay via international bank transfer, contact us and will accommodate further.
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